How to Send a Moyasar, Tap or HyperPay Payment Link on WhatsApp: Method and Common Mistakes
Send Moyasar, Tap and HyperPay payment links inside WhatsApp and confirm payment automatically with webhooks. Integration options, steps, templates.
You create a payment link or invoice in the payment gateway (manually from the dashboard or via the API) and send it to the customer inside the chat or in a utility template. Then you receive the gateway's webhook notification when payment succeeds and send an automatic confirmation. Moyasar and Tap support invoices and webhooks.
01What can you automate with a payment gateway?
| Event | WhatsApp message | Template category | Source |
|---|---|---|---|
| Customer confirmed the order | Payment link | Utility, or inside the chat | Invoice or link from the gateway |
| Payment received | Payment confirmation and transaction number | Utility | Successful payment webhook |
| Payment failed | Try again or use another method | Utility | Failed payment webhook |
| Link unpaid after a day | Reminder before the link expires | Utility | Scheduled in the automation tool |
| Refund issued | Refund confirmation and timeframe | Utility | Refund webhook |
Moyasar documents webhook events including payment_paid, payment_failed and payment_refunded, according to Moyasar's developer documentation, September 2026.
02Ways to integrate with Moyasar, Tap and HyperPay
- Manually from the gateway dashboard: a staff member creates an invoice or payment link and pastes it into the chat. Suitable for a small number of orders.
- API and webhooks: Moyasar provides an Invoices API to create an invoice with a payment link, and a webhook configured from the dashboard. Tap provides invoices and sends the payment notification to a URL you set for each transaction (post URL), with a signature for verification. HyperPay is built on a payment platform that supports notifications; check with your account manager that payment links are available on your account.
- No-code tools: Make and n8n, with an HTTP module, can create the invoice and receive the webhook. Check whether a ready-made app for your gateway exists in Zapier or Make before you start.
Ask the Modeer 360 team about integrating with the payment gateway you use, and about sending payment links from inside the chat.
03Setup steps
- Activate your merchant account on the gateway and make sure invoices or payment links are enabled.
- Get your API keys from the developer or API settings in the dashboard, and keep the secret key out of any shared file.
- Configure the webhook: in Moyasar from the dashboard; in Tap, the notification URL is passed with each transaction.
- Verify the signature: Tap sends a hashstring and Moyasar sends a secret token for verification. Don't confirm payment before verifying.
- Link the order number in the gateway (metadata or description) to the customer's WhatsApp number.
- Get your payment confirmation and payment failure templates approved.
- Test in test mode with dummy amounts before going live.
Don't rely on the browser's "payment successful" page alone to confirm an order. The reliable source is the gateway's webhook notification, once verified.
04Ready-made payment templates
05Common mistakes
- A link with no details: include the amount and order number in the message so the customer trusts the link is from you.
- An anonymous short link: use the gateway's link or your own domain so the customer doesn't mistake it for a scam.
- Duplicate confirmations: the gateway may resend the webhook; ignore the notification if that transaction was already confirmed.
- Cash on delivery: offer a prepayment link as an alternative at confirmation to reduce refused orders.
06From question to payment in one conversation
In Modeer 360, the AI agent closes the order in the chat and collects the details, then the payment link is sent according to the integration agreed with your gateway, or the chat is handed to a staff member who creates the link. After payment, the customer stays in the same conversation to ask about shipping.
Key takeaways
- Moyasar and Tap support invoices and webhooks for payment confirmation.
- Verify the webhook signature before confirming any order.
- Payment and payment confirmation messages are utility templates.
- Include the amount and order number with the link to build trust.
Frequently asked questions
Should I send the payment link inside the chat or as a template?
If the 24-hour window is open, send it as a regular message (charged at the utility rate from October 1, 2026); otherwise use an approved utility template.
Is Modeer 360 integrated with Moyasar, Tap or HyperPay?
Ask the Modeer 360 team about integrating with the payment gateway you use.
How do I know the customer has actually paid?
From the webhook notification the gateway sends, after verifying its signature, not from a screenshot the customer sends.
- #Moyasar WhatsApp
- #Tap Payments WhatsApp
- #HyperPay payment link
- #in-chat payments