A bill that's hard to predict
Seats plus a price for every WhatsApp message, so the cost changes with every campaign and every month.
Maqsam alternative · Updated September 2026
Looking for a Maqsam alternative?Calls, chats, AI and CRM in one platform.
Modeer360 is the all-in-one alternative to Maqsam: a cloud call center with call recording, plus WhatsApp, Instagram and Messenger in one inbox, an AI agent that answers and sells in chat, and a CRM with orders and invoices. On a flat subscription instead of paying per seat and per message.
7 days free No credit card Meta Tech Provider Arabic support
Used by:
- Online stores
- Clinics and medical centers
- Real estate
- Car rental
- Education centers
- Travel and tourism
Where Maqsam starts costing you more than it gives
An external CRM
Orders, invoices and payments run in a separate system you have to integrate and pay for.
Chat AI not launched yet
Their AI agent handles voice calls only; a WhatsApp chat agent hasn't launched yet.
To get the same result with Maqsam, you need: 4 tools
- Maqsam for calls and WhatsApp
- An external CRM for orders and deals
- An invoicing and payments tool
- A platform for Instagram, Messenger and AI
Several subscriptions, several bills, and data scattered across systems.
Modeer360
One subscription · from $65 a month
- All conversations
- Cloud call center
- AI agent
- CRM, invoices and payments
What you get in Modeer360 and won't find in Maqsam
Every feature has a compare switch: tap "With Maqsam" and see the difference yourself.
01One inbox
Every channel and every call on one screen
WhatsApp, Instagram, Messenger, live chat and cloud calls in a single inbox. Your team sees every conversation and every call with a customer in one place, without switching apps.
Official WhatsApp Business API, Meta Tech Provider Several agents on the same number Filter by channel, agent and status
In Maqsam:Channels: voice and WhatsApp only
Learn about WhatsApp for businessAll · 217WhatsAppInstagramMessengerLive chatCalls
AAli AbdulrahmanGreat, please confirm the orderWhatsApp
SSara AlkhatibIs size M available in white?Instagram
EElite Trading Co.We need a quote for 3 branchesMessenger
KKhaled MansourRecorded call · 3:24Call
WWebsite visitorHow long is delivery to Irbid?Live chat
02AI agent
An AI agent that doesn't just reply. It sells and closes the order.
Trained on your products and your tone. It answers questions, scores purchase intent, creates the order and the invoice, and hands off to an agent with a full summary when needed.
Replies in Arabic around the clock Takes action: orders, invoices, tasks Included from the Starter plan at $65
In Maqsam:The AI agent is for voice calls only
Sara Alkhatib · Instagram
Hi, is the dress available in size M, white?
It is! It's JOD 24 with delivery in two days. Shall I confirm the order?
Yes please, confirm it
Done! Your order is #1051, and the invoice is right here.
Purchase likelihoodVery high
Done automatically by AI
Answered from the catalog Scored: ready to buy Created order #1051 Issued the invoice Added a shipping task
03Complete CRM
From the first message to the invoice and the payment
A 360° customer profile with chats, calls, orders, invoices, payments and inventory. No external CRM, no integrations, no copying data between systems.
Orders, invoices and payments Products and inventory Deals, pipeline stages and tasks
In Maqsam:Orders and invoices via an external system
Explore the CRMInvoice INV-2310Partially paid
Elite Trading Co. · from a Messenger chatPOS terminals × 4JOD 1,120Installation and trainingJOD 180TotalJOD 1,300
Paid JOD 780Due JOD 520InventoryPOS terminals · 26 units
Open deal3-branch expansion
TaskCollect payment · Sunday
04Cloud call center
Calls are part of the customer profile, not a separate system
Cloud calls with recordings, linked to the customer profile. Every call sits next to the customer's chats and orders, so your team knows who they're talking to before they answer.
Call recording Call history inside the customer profile Calls and chats on the same screen
In Maqsam:Orders and invoices sit outside the customer profile, in an external system
Explore the cloud call centerKKhaled MansourOutgoing call · Ahmad YousefREC
03:24RecordedLinked to order #1163Note: wants a 3-branch quoteCustomer timeline
- Call nowRecorded · 3:24
- Instagram messageYesterday · asked about branches
- Order #11635 days ago · JOD 1,120
- Invoice paid3 weeks ago
Calls today148All recorded in customer profiles
05WhatsApp campaigns
Campaigns to thousands of customers, with zero markup on Meta fees
Send offers as approved messages with buttons and interactive forms, and track delivery and reads. You pay Meta's fees at exactly the official rate, with nothing added by us.
Approved messages with buttons, no ban risk Interactive order and booking forms Delivery, read and click reports
In Maqsam:WhatsApp messages priced per message ($0.005) on top of seats
WhatsApp API campaigns for businessMeta-approved message
Hi Reem, the deals are live! Pick your product and order it right here.
Order nowBook a slot10,000 marketing messages · Saudi ArabiaMeta's official rate per message$0.0576Meta fees$576Modeer360 markup$0Total$576
Delivered9,812Read7,430Tapped a button1,960
06An organized team, in Arabic
Built Arabic-first from day one, for a growing team
A fully Arabic interface, smart routing rules, tags, internal notes and saved replies. Your team gets going without long training, and every extra user costs just $9.
Automatic routing by channel, tag and time Internal notes visible to the team only Arabic-speaking support
In Maqsam:Every seat is billed alongside message usage
Smart routing rulesIfChannel = Instagram
Team right nowAAhmad Yousef12 chatsSSara Naser9 chatsMMohammad Omar4 callsAIAI agent143 chats
Internal note · team only"VIP customer — give them the branch discount" · Ahmad
Quick comparison
Full comparison (24 points) Modeer360 vs Maqsam in 9 points
| Feature | Modeer360 | Maqsam |
|---|---|---|
| Starting price | Usage-based | |
| Pricing basis | Seats + message usage | |
| Calls, chats and CRM together | CRM is external | |
| AI agent for chats | Not launched yet | |
| Orders, invoices and payments | Via an external system | |
| Instagram and Messenger | Not available | |
| Interactive order and booking forms | Not available | |
| Products and inventory | Via an external system | |
| Meta fees | Not disclosed |
Same team, more tools, a smaller bill
Monthly platform cost: subscription, users, an AI agent, and a CRM for orders and invoices. Meta's message fees are left out: they are paid to Meta and are the same on every platform.
Small team
3 usersMid-size team
10 usersLarge team
25 usersIndicative platform cost only. Monthly usage: small team 1,000 active contacts and 5,000 marketing messages, mid-size 2,000 and 10,000, large 5,000 and 10,000. An external CRM at Zoho CRM Standard pricing ($20 per user) for platforms without orders and invoices. Meta's fees are excluded, except any markup a platform adds to them. Maqsam's lowest published rates: $10 per seat and $0.005 per WhatsApp message.
From Maqsam to Modeer360 in 4 steps
With an expert from our team beside you from the first step.
- 1
Sign up free
Your account is ready in minutes, no credit card needed.
- 2
Move your WhatsApp number
Move your current number or connect a new one, through an official Meta connection.
- 3
Add customers and products
Set up the CRM and catalog, and connect Instagram, Messenger and calls.
- 4
Turn on the AI agent
Train it on your business and let it answer and sell from day one.
Everything to ask before switching from Maqsam
Have another question? Talk to an expert
What is the best alternative to Maqsam?
Modeer360: a cloud call center with call recording, WhatsApp, Instagram and Messenger chats in one inbox, an AI agent, and a CRM with orders, invoices and payments — in one platform on a flat subscription.
Does Modeer360 include a call center?
Yes. A cloud call center with call recording, where every call is linked to the customer profile alongside their chats and orders.
How is the pricing different from Maqsam?
Modeer360 is a flat subscription from $65 a month that includes 3 users, an AI agent and CRM, instead of variable pricing by seats and messages.
Can I move my WhatsApp number?
Yes. A WhatsApp Business API number can be migrated between Meta-approved providers, and an expert from our team walks you through each step.
Is there a free trial?
Yes — 7 days free, no credit card required, with full Arabic support.
Ready to leave Maqsam?
Chats, calls, an AI agent and a complete CRM. Try Modeer360 free for 7 days, no credit card required.