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Marketing & Ads

WhatsApp Business Message Templates: 16 Ready Examples to Copy and Get Approved

Ready WhatsApp Business message templates: marketing, utility, welcome and authentication. Copy any template in one click, plus rules for fast approval.

Modeer 360 teamPublished 17 September 2026 · 3 min read
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Quick answer

A WhatsApp message template is a message pre-approved by Meta that you use to start a conversation with a customer outside the 24-hour window. Each template has a category (marketing, utility, authentication), variables such as the customer's name and order number, and optional buttons. Keep it short, clear and honest, and pick the right category, so it gets approved quickly and gets results.

01Parts of a template

  • Category: marketing for offers, utility for orders and appointments, and authentication for verification codes.
  • Header: short text, an image, a video or a file; it is optional.
  • Body: the main message, with variables such as [Name] and [Order number].
  • Footer: an optional short line, such as "Tap the button to stop".
  • Buttons: quick reply, link or call.

02Ready-made marketing templates

Special offerMarketing

Hello [Name], we have a special offer for you: [Discount] off [Product] until [Date]. This offer is for our customers only.

Order now
Stop offers
New productMarketing

Something new has arrived, [Name]! [Product name] is now available in limited quantities. Want to be the first to order it?

See the product
Stop offers
Abandoned cartMarketing

[Name], your items are still in your cart. Complete your order now and delivery is on us today.

Complete order
Back in stockMarketing

Good news, [Name]: the [Product] you asked about is back in stock, and quantities are limited.

Order now
VIP customersMarketing

[Name], as one of our valued customers, you get early access to the offer a day before everyone else: [Offer details].

Get it now
Re-engagementMarketing

We miss you, [Name]! We have prepared code [Code] with a discount on your next order, valid for one week.

Shop now
Stop offers

03Utility templates for orders and appointments

Order confirmationUtility

Hello [Name], your order no. [Order number] worth [Amount] is confirmed. We will let you know as soon as it ships.

Order details
ShippedUtility

Your order no. [Order number] is on its way, [Name], and is expected to arrive on [Date].

Track shipment
Appointment reminderUtility

Reminder: your appointment at [Clinic name] is on [Day] at [Time].

Confirm appointment
Change appointment
New invoiceUtility

[Name], your invoice no. [Invoice number] for [Amount] is ready, and you can pay through the link.

Pay now
Review requestUtility

[Name], how was your experience with your last order? Your feedback helps us serve you better.

Excellent
Needs improvement
Maintenance follow-upUtility

Hello [Name], the routine maintenance for your [Device] is coming up. Would you like us to book a visit?

Book a visit

04Welcome and authentication templates

Welcome messageWelcome

Welcome to [Business name], [Name]! How can we help you today?

Prices
Talk to staff
After-hours replyQuick reply

Hello [Name]! Our AI assistant can answer you now, and our team will follow up with you from [Time].

Continue with the assistant
Verification codeAuthentication

Your verification code is [Code]. Do not share it with anyone.

Sign-up confirmationUtility

Hello [Name], your account at [Business name] has been created successfully. You can track your orders here.

My orders

05Rules that get your template approved quickly

  1. Choose the right category: an offer template is not registered as utility.
  2. Do not start or end with a variable: put text before and after it.
  3. Give a realistic sample for each variable: when you submit the template for review.
  4. Avoid exaggeration: no unrealistic promises and not too many symbols.
  5. Add a way to opt out: in marketing messages.
Tip

We have written the variables here in square brackets for clarity. When you create the template, use the variable format your platform requires.

Read alsoHow to Send Bulk WhatsApp Messages Without Getting Banned: The Safe Guide for Businesses

Key takeaways

  • A template is an approved message for starting a conversation outside the 24-hour window.
  • Choose the right category, as it determines approval and price.
  • Keep it short and useful, with one clear button.
  • Add an opt-out option to marketing messages.

Frequently asked questions

How long does template approval take?

Usually a short time, though it can take longer if it needs extra review. Clear templates in the right category are approved faster.

Can I use dialect in templates?

Yes, as long as the message is clear, polite and complies with WhatsApp's policies.

Why was my template rejected?

The most common reasons: the wrong category, promotional content in a utility template, variables without surrounding text, or content that violates the policies.

  • #WhatsApp message templates
  • #WhatsApp message examples for customers
  • #WhatsApp Business template
  • #Ready-made WhatsApp messages
Modeer 360 teamWe write practical guides for Arab businesses that sell to and serve customers over WhatsApp and calls. This article was last updated on 17 September 2026.

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