All Modeer 360 blog articles — page 12
Practical guides to the WhatsApp Business API, AI agents, cloud call centers and CRM, newest first.
WhatsApp, SMS or Email? When to Use Each Channel to Reach Your Customers
WhatsApp vs SMS vs email compared: cost, engagement, content, when to use each channel, and how to combine all three in one customer messaging plan.
Read the articleWhatsApp Flows: Sign-ups, Bookings and Surveys Without Leaving the Chat
What are WhatsApp Flows? Interactive forms with screens, fields and lists inside WhatsApp for sign-ups, bookings and surveys, and when an AI agent will do.
Read the articleWhat Is the Best Sales Call Script for Arabic-Speaking Customers? A Ready Script for Every Stage
A sales call script for Arab markets: opening, discovery questions, pitch, handling "too expensive" and "let me think", closing and WhatsApp follow-up.
Read the articleWhatsApp for Car Showrooms and Dealerships: From Test Drive to Service Appointment
How car showrooms and dealerships use WhatsApp: answer inquiries, book test drives, follow up on financing, and send service reminders that build loyalty.
Read the articleWhatsApp for Restaurants: Direct Orders, Bookings and Returning Customers Without Commissions
How restaurants use WhatsApp for orders and table bookings and move regulars to direct ordering, plus a calculator for delivery app commissions.
Read the articleFollowing Up After a Quote: A Schedule and Ready-Made Messages That Close Deals
Sent a quote and the customer went quiet? A follow-up schedule by deal type, WhatsApp messages for every step, when to call and when to close the deal.
Read the articleOutbound Calls + WhatsApp: How Sales Teams That Close More Actually Work
How sales teams combine outbound calls with WhatsApp: when to call and when to message, what to do when nobody answers, and why both belong in one profile.
Read the articleWhatsApp Usernames in 2026: What Changed for Businesses and How to Prepare
WhatsApp usernames let customers message you without sharing their number. What it means for your business, customer data and CRM, and how to prepare now.
Read the articleHow to Hire a Customer Service Agent for WhatsApp: Job Description, Interview Questions and Skills Test
Hire a WhatsApp customer service agent: a ready job description, interview questions, a hands-on chat test, a 14-day onboarding plan and KPIs.
Read the articleWhatsApp Web for Business: When Is It Enough, and When Does It Hold Your Team Back?
How to use WhatsApp Web for your business and how many devices you can link, its limits for teams, and when to move to a shared inbox via the WhatsApp API.
Read the articleThe Best Omnichannel Customer Service Software in 2026 for Arab Businesses
Best omnichannel customer service software in 2026 compared: Modeer 360, Zendesk, Freshdesk, Intercom and respond.io on WhatsApp, Arabic, calls and CRM.
Read the articleHow to Send a Payment Link or Tabby and Tamara Installments Inside a WhatsApp Chat
How to send a payment link or Tabby and Tamara installments on WhatsApp, how BNPL works for merchants, plus link, reminder and confirmation templates.
Read the articleReady to put this into practice?
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