Definition
Selling inside the conversation itself: questions, recommendations, ordering, payment and tracking all happen in WhatsApp or Instagram without going to a website.
Example
A customer asks about a perfume, picks it from the catalog and pays by link without leaving WhatsApp.
Read the full guideConversational Commerce: How to Sell from Question to Payment Inside WhatsApp
Related Commerce & Payments terms
اشترِ الآن وادفع لاحقاً BNPLBuy Now, Pay Later (BNPL)An installment service that lets customers split a purchase into payments, usually four interest-free installments, while the BNPL provider pays the merchant for a fee.الدفع عند الاستلام CODCash on Delivery (COD)A payment method where the customer pays the courier on delivery. It is common in the Gulf and Egypt but raises the rate of refused orders.الفاتورة الإلكترونية (فاتورة)E-Invoicing (FATOORA)Saudi Arabia's mandatory e-invoicing system, overseen by the Zakat, Tax and Customs Authority (ZATCA). Invoices must be issued from a compliant electronic system.بطاقة مدىmadaSaudi Arabia's national payment network and the debit cards linked to it. It is the most used payment method inside the Kingdom.بوابة الدفع الإلكترونيPayment GatewayA service that accepts customers' online payments by card or wallet and transfers them to the merchant's account. It usually offers payment links and notifications.رابط الدفعPayment LinkA secure link for a set amount that you create in your payment gateway and send to the customer, who pays by card or another method without a website or cart.