Basic package included.. and add-ons by your choice

The device is paid once as a setup fee (purchase of the device and setup), in addition to a monthly subscription for using the system and cloud services.

Because the system relies on continuous cloud services like call storage, location tracking, and intelligent analysis, in addition to continuous updates and support.

No, the device is ready for immediate use. It is delivered pre-configured and all you need to do is turn it on and connect it to your company's account.

All data is securely stored on the system and can only be accessed through your company's account.

Some basic features work without the internet, but the dashboard and tracking require an internet connection to display data directly.

Yes, you can manage a full team through the same dashboard and easily connect more than one device.

A cloud call center runs your business phone system over the internet instead of on-site hardware. Numbers, routing, recording and reporting are configured in software, so call center software replaces the physical PBX entirely — contact center software your team opens in a browser.

No. It runs as a cloud phone system over VoIP — a virtual PBX with no on-site exchange to buy or maintain — and one unified number can be used without a setup project.

Yes. A softphone lets agents make and receive business calls from a computer or mobile, so remote and multi-branch teams work from the same queue.

Yes. Interactive voice response (IVR) lets callers pick what they need, and call routing sends each call to the right department or agent through custom department flows.

Yes. Call recording, transcription, sentiment analysis and AI-powered reports turn calls into call analytics you can review, rather than audio nobody replays.

Yes. Calls are logged against the customer record alongside their messages and deals, so a call center CRM view shows the whole relationship rather than a call list.